Order Processing

  • Orders are processed within 1–2 business days after payment is confirmed.
  • Orders placed after 12:00 PM Pacific Time may start processing the next business day.
  • Weekend and holiday orders are processed the next business day.

Delivery Methods and Estimates

We ship domestically via USPS, UPS, and FedEx from our US warehouses. Estimated delivery times after processing:

Shipping MethodEstimated Delivery
Standard (USPS/UPS Ground)3–5 business days
Expedited (UPS/FedEx)2–3 business days
Express (UPS/FedEx)1–2 business days

Delivery to Alaska, Hawaii, Puerto Rico, and APO/FPO addresses may take longer (up to 10–14 business days via USPS).

Shipping Costs

  • Shipping charges are calculated at checkout based on package weight, destination, and selected method.
  • Free standard shipping is available on qualifying orders over the threshold shown in your cart.
  • Expedited and express shipping costs are displayed before you complete your order.

Order Tracking

Once your package ships, you will receive a shipping confirmation email with a tracking number and a link to follow its progress. Tracking details may take 24–48 hours to update in the carrier’s system.

Address Accuracy

  • Please double-check your shipping address at checkout. We ship to the address provided.
  • We cannot change the address after an order has been dispatched.
  • If a package is returned due to an incorrect address, we will contact you to arrange reshipment (additional shipping fee may apply).

No Customs or Duties

Because all shipments are domestic within the United States, there are no customs fees, import duties, or surprise border charges. The price you see at checkout is the price you pay (plus applicable sales tax).

Lost or Damaged Packages

If your package is delayed beyond the estimated window, or arrives damaged, email us at [email protected] with your order number. We will open a carrier investigation and arrange a replacement or refund for confirmed lost or damaged items.