Introduction

This Privacy Policy describes how alibirdshoes.shop (“we”, “us”, “our”) collects, uses, and shares personal information from visitors and customers within the United States. By using our website, you agree to the practices outlined below.

Information We Collect

Information you provide directly:

  • Name, billing address, and shipping address
  • Email address and phone number
  • Order history and purchase details
  • Messages you send us by email or through our contact form

Information collected automatically:

  • IP address and approximate location (state-level)
  • Browser type and device information
  • Pages viewed, products browsed, and items added to cart
  • Referring website and interaction data
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process, fulfil, and deliver your orders
  • Send order confirmations, shipping updates, and delivery alerts
  • Provide customer service and handle returns or refunds
  • Detect and prevent fraudulent or unauthorized transactions
  • Improve our website, product assortment, and checkout flow
  • Send marketing emails only with your consent; unsubscribe anytime

We do not sell your personal information to third parties.

Payment Processing

Payments are processed by PCI-compliant payment providers. We never see or store your full card number on our own systems.

Sharing Your Information

We may share limited information with:

  • Carriers (USPS, UPS, FedEx) to ship your order
  • Payment processors to authorize transactions
  • Service providers (hosting, analytics, email) that support our operations
  • Legal authorities when required by law or to protect our rights

California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and share
  • Request deletion of your personal information
  • Opt out of any “sale” or “sharing” of your information (we do not sell)
  • Receive equal service and pricing, even if you exercise your rights

To submit a request, email [email protected]. We will respond within the timeframe required by law.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission over the internet is 100% secure, but we work hard to protect your data.

Policy Changes

We may update this policy from time to time. The latest version will be posted on this page with a revised date.